Privacy Policy
How DEY INVESTMENT - FZCO handles information in its WhatsApp Business application.
This Privacy Policy explains how DEY INVESTMENT - FZCO (“DEY Investment”, “we”, “us”, or “our”) handles information in connection with its WhatsApp Business application.
1. About the service
Our service uses the WhatsApp Business Platform to provide business communication, business notifications, internal coordination, document exchange, customer or counterparty support, and authorized business assistance.
2. Information we may process
Depending on how you interact with us, we may process:
- WhatsApp telephone number
- WhatsApp profile name
- Message content
- Images
- Audio or voice messages
- Documents and files
- Message timestamps
- Interaction records
- Technical and delivery status information
3. How we use information
We may use the information above for the following purposes:
- Responding to user requests
- Providing business communication
- Sending authorized operational notifications
- Processing documents and messages
- Internal coordination
- Security and fraud prevention
- Maintaining service reliability
- Compliance with legal obligations
4. What we do not do
- We do not sell personal data.
- We do not use personal data for unauthorized advertising purposes.
5. Service providers
Information may be processed by service providers that are necessary to operate the service. These may include the Meta WhatsApp Business Platform, cloud hosting providers, database providers, and AI service providers. These providers process information on our behalf for the purposes described in this policy.
6. Data retention
As a general policy, we retain information only for as long as it is needed for business, contractual, security, audit, or legal purposes. Retention periods may vary depending on the type of information and the applicable requirements.
7. Security
We apply reasonable technical and organizational security measures designed to protect information. No method of transmission or storage can be guaranteed to be completely secure.
8. Your choices and requests
You may request access to, correction of, or deletion of your data. To make a request, email dey.nvestment@gmail.com. For deletion, please also see our Data Deletion Instructions. We will verify your identity before acting on a request, and some information may be retained where required for legal, audit, security, fraud-prevention, dispute, or compliance reasons.
9. Relationship with Meta and WhatsApp
This application is not affiliated with, operated by, or endorsed by Meta Platforms, Inc. or WhatsApp.
10. Contact
For any privacy question or request, contact us at dey.nvestment@gmail.com.
Last Updated: July 17, 2026